CATEGORY: Technical Management JOBS

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Agile Coach - Agile Delivery Transformation Boston, MA

Specialty: Technical Management
Fidelity is looking for CHANGE AGENTS with a passion for coaching and supporting teams to transform their behaviors towards an Agile way of working. The ideal coach would specifically come with expertise around Spotify model. The Expertise We’re Looking For Multiple (5+) engagements standing up squads or teams to operate utilizing Agile Project Management and Software Development Practices Extend
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Chapter Lead - VP of Customer Driven Communication Routing Merrimack, NH

Specialty: Technical Management
The Chapter Leader is a true ambassador for the new way of working and the culture of Fidelity’s Personal Investing organization. He or she will draw energy from creating an environment where people can reach their full potential and are empowered to take responsibility. This leadership role is responsible for a chapter of approximately 20 engineers and contributes to defining and implementing the
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Director, Architect/Product Owner Durham, NC

Specialty: Technical Management
Fidelity is seeking a Director level AWS native platform architect who will work across Enterprise Cloud Computing (ECC) product areas to enable the safe, secure and scalable use of the AWS cloud for Fidelity. The architect will define strategy and best practices as well as provide hands-on development support for the development of ECC automation, proof of concept efforts and on-boarding applicat
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Director, Next Generation Contact Center Operations Merrimack, NH

Specialty: Technical Management
The Next Generation Contact Center Operations team within EI Production Services organization is looking for a highly motivated leader with expertise in engineering and production support. As the Director of NGCC Operations you will be responsible for managing and leading application and platform reliability and production support for the Genesys integration and NICE recording systems. You will m
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Director, Next Generation Contact Center Operations Westlake, TX

Specialty: Technical Management
The Next Generation Contact Center Operations team within EI Production Services organization is looking for a highly motivated leader with expertise in engineering and production support. As the Director of NGCC Operations you will be responsible for managing and leading application and platform reliability and production support for the Genesys integration and NICE recording systems. You will m
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Principal Design Strategist - Fidelity Labs Boston, MA

Specialty: Technical Management
Fidelity Labs is increasing its focus on incubating new businesses and has dedicated teams that work like start-ups within the organization. Using a combination of good old-fashioned ingenuity, and innovation methodologies such as Design Thinking and Lean Start-up, incubators take a customer-centric approach to problem solving, with a focus on rapid experimentation, and the permission to fail. Com
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Project Manager, Application Development Salt Lake City, UT

Specialty: Technical Management
The Project Manager, Application Development will report to the Head of Technology for Advance Process Solutions (APS). This role will be responsible for delivering high quality products and driving communication efforts with stakeholders. The Expertise We’re Looking For Proven experience with Agile methodology and Scrum / Kanban Demonstrated experience in customer-facing applications and servi
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Sr Scrum Master, Enterprise Re-Engineering and Digitization of Service & Digital Toolkit Boston, MA

Specialty: Technical Management
The Scrum Master, RaDS & Digital Toolkit is a hands-on role that singularly focuses on enabling the goals of the Re-Engineering and Digitization of Service (RaDS) Program to accelerate Fidelity’s drive for digitizing customer interactions, automating business processes, and establishing an enterprise digital toolkit. The Scrum Master will be a member of a team with dynamic strengths comprised of F
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Sr Scrum Master, Enterprise Re-Engineering and Digitization of Service & Digital Toolkit Merrimack, NH

Specialty: Technical Management
The Scrum Master, RaDS & Digital Toolkit is a hands-on role that singularly focuses on enabling the goals of the Re-Engineering and Digitization of Service (RaDS) Program to accelerate Fidelity’s drive for digitizing customer interactions, automating business processes, and establishing an enterprise digital toolkit. The Scrum Master will be a member of a team with dynamic strengths comprised of F
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Vice President Product Mgmt/Product Owner (Mobile) Westlake, TX

Specialty: Technical Management
We are hiring an energetic leader who is truly client obsessed and loves working with teams to design and deliver exceptional products to clients and associates. You are responsible for the What; the Why; and the Desired Outcome. You will be embedded in a squad and work directly with its members to prioritize and manage what needs to be done and by when. You won’t have direct reports. Working with
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