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Human Resources Manager / Supervisor

Date: Jul 29, 2010

Location: Jacksonville, FL, US

Human Resources Manager - 0902525

Description

Human Resources Manager

The HR Manager role is part of the Personal and Workplace Investing (PWI) HR team, and is aligned with the branch and phone leadership in the Southeast market. PI is focused on building unparalleled loyalty and lifetime relationships with individual investors. In this role, the incumbent will work with the phone site manager(s) and branch manager in the Southeast market to execute key HR and business unit initiatives under the direction of PI HR leadership (for example staffing, compensation, talent management, retention, etc). The incumbent will provide coaching to these leaders as appropriate, and will work with other members of the PI HR team to ensure alignment with regional and organizational HR/Business Unit initiatives. The incumbent will also work with HR colleagues across PWI and Fidelity to develop and execute key HR strategies and initiatives in support of the business strategy and goals.

Primary Responsibilities

* Ensures consistency and alignment with regional and organizational Human Resources/Business Unit (HR/BU) initiatives

* Tracks progress of HR/BU initiatives against metrics and milestones

* May be accountable for site integration of HR/BU strategy at line level

* Manage change management project deliverables and may be engaged in implementation

* With select leaders, may actively reinforce learning objectives and outcomes of formal initiatives through coaching.

* Focus on the transactional elements of compensation projects: review trends, surface issues, resource problems, deliver projects & integrate at line level

* Refer employees and managers to HR Solutions for assistance with work-related issues

* Manages organizational design project deliverables

* Tracks and monitors execution of performance management process and line business results

* In partnership with business unit integrate the strategic Work Force Plan (WFP) and staffing strategy with the consideration of openings. Understand WFP & be able to articulate and translate as needed against openings

* Supports Talent Management and Succession Planning and may be asked to represent BU assessments at the site/regional

Qualifications

Education and Experience


* Bachelors Degree, MBA preferred

* Some HR Generalist experience required

Skills and Knowledge


* Ability to understands a segment of the business and organizational intra-dependencies and applies understanding to influence business decisions

* Experience in applying knowledge of HR to specific needs of the business

* Skills in Project Management - providing direction to work/project/process team, identifying capabilities required within for project, and development of plans

* Demonstrated ability to understand business needs and how to leverage expertise and partner with Core HR to design/deliver solutions

* Strong organizational, communication and customer service skills

Company Overview

Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of over $3.2 trillion, including managed assets of $1.5 trillion as of December 31, 2009. Fidelity offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services to over 20 million individuals and institutions as well as through 5,000 financial intermediary firms. The firm is the largest mutual fund company in the United States, the No. 1 provider of workplace retirement savings plans, the largest mutual fund supermarket, a leading online brokerage firm and one of the largest providers of custody and clearing services to financial professionals.

Job

: HR-Human Resources

Primary Location

: FL-Jacksonville

Schedule:

: Full-time

Job Level:

: Manager

Education Level

: Bachelor's Degree (±16 years)

Job Type

: Standard

Shift:

: Day Job

Overtime Status:

: Exempt

Travel:

: Yes, 25% of the time


Nearest Major Market: Jacksonville
Job Segments: Change Management, Customer Service, Customer Service Representative, HR, HR Generalist, HR Manager, Human Resources, Management, Manager, MBA, Performance Management, Project Manager, Service, Technology


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