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Head of Program Management - HR Access North America Job
Date: Mar 14, 2010
Location: Merrimack, NH, US
Head of Program Management - HR Access North America - 0903400
Description
Postion Description
Reporting to the Head of Global Technology for HR Access North America, the Head Program Management for HR Access North America will provide the leadership and direction for Program and Project Management in the US. The incumbent will ensure that all required global resources contribute to and are accountable for delivery and budget to support the agreed upon objectives of the North America Technology Plan, and the HR Access five-year business plan. This role is critical for the timely launch and successful growth of the North American business.
HR Access is a leading global provider of HR and Payroll solutions with over 600 customers in more than 50 countries, managing over 12 million employees and pensioners worldwide.
We offer a complete set of comprehensive Global Class solutions for Payroll, HR Administration and Strategic HR management, through our applications software, HRa Suite, and outsourcing models that are supported by extensive professional services and first class support that guarantees HR confidence.
As a Devonshire Investors company, part of the Fidelity Investments Group, HR Access now has over 900 employees worldwide with our head office based in France (Paris) and operations across 10 countries that include: Belgium, France, Germany, Italy, Ireland, Morocco, Spain, Switzerland, Tunisia, the United Kingdom and the United States.
Primary Responsibilities
* Accountable for the Program / Project Management for HRA North America. The areas of accountability include:
o Plan creation and execution
o Risk management, including mitigation
o Status Reporting
o Program / Project Metrics
o Demand Management
o Portfolio Management
o Supply Management
* Manage tasks and deliverables in order to complete projects on Schedule:.
* Achieve agreed upon business objectives and performance on financial metrics, and partner with all North American HRA groups in support of the business plan
* Work closely with other groups across Global Technology to define the product roadmap, functionality, content and release schedule
* Interact effectively with appropriate management in other countries to maximize synergy and eliminate duplication of effort and identify opportunities to share knowledge and expertise across all areas of HR Access
* Develop and promote a culture of innovation across the Global Technology organization in North America
Qualifications
Education and Experience
* Bachelors Degree required, MBA preferred
* Must have 10-15 years of Program / Project Management experience, with a focus in HR Payroll applications
* Experience in all phases of the project life cycle participating in large complex projects.
* Experience with large scalable multi-client environments
* Proven track record on managing highly complex systems project in a cross-cultural and highly matrix environment.
* Working knowledge of HR/Payroll, Talent Management, Benefits, and Financial systems
* Direct and demonstrable experience with current system development methodologies, six-sigma or equivalent processes, ISO or equivalent certification processes, formal quality assurance and testing programs and methodologies, and formal project management training/techniques and practices (e.g. PMI certification)
* Experience working in an distributed software development environment with matrix management
* Cross-culturally aware, and experienced distributing and allocating work to deliver projects from with single teams across multiple countries, maximizing skill set availability and utilization
Skills and Knowledge
* Results driven and results oriented.
* Excellent oral and written communication skills
* A high level of self-motivation coupled with a strong work ethic and an interest in helping build a high performance and growing organization.
* Excellent management capabilities i.e. proven ability to manage multiple initiatives concurrently
* Ability to work independently and in a team, to deal with constant change, and to participate in continual process improvements are required.
* Strong analytical skills; ability to identify problems, consistently pursues a solution oriented approach, research issues, and provides options for resolution.
* Knowledge of MS Office Suite applications: Word, Excel, PowerPoint, and Visio.
Company Overview
Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of nearly $3.1 trillion, including managed assets of more than $1.4 trillion as of October 31, 2009. Fidelity offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services to over 20 million individuals and institutions as well as through 5,000 financial intermediary firms. The firm is the largest mutual fund company in the United States, the No. 1 provider of workplace retirement savings plans, the largest mutual fund supermarket, a leading online brokerage firm and one of the largest providers of custody and clearing services to financial professionals. For more information about Fidelity Investments, visit www.fidelity.com.
Job
: Payroll & Benefits Outsourcing
Primary Location
: NH-Merrimack
Schedule
: Full-time
Job Level:
: Director
Education Level
: Master's Degree (±18 years)
Job Type
: Standard
Shift:
: Day Job
Overtime Status:
: Exempt
Travel:
: Yes, 25% of the time
Description
Postion Description
Reporting to the Head of Global Technology for HR Access North America, the Head Program Management for HR Access North America will provide the leadership and direction for Program and Project Management in the US. The incumbent will ensure that all required global resources contribute to and are accountable for delivery and budget to support the agreed upon objectives of the North America Technology Plan, and the HR Access five-year business plan. This role is critical for the timely launch and successful growth of the North American business.
HR Access is a leading global provider of HR and Payroll solutions with over 600 customers in more than 50 countries, managing over 12 million employees and pensioners worldwide.
We offer a complete set of comprehensive Global Class solutions for Payroll, HR Administration and Strategic HR management, through our applications software, HRa Suite, and outsourcing models that are supported by extensive professional services and first class support that guarantees HR confidence.
As a Devonshire Investors company, part of the Fidelity Investments Group, HR Access now has over 900 employees worldwide with our head office based in France (Paris) and operations across 10 countries that include: Belgium, France, Germany, Italy, Ireland, Morocco, Spain, Switzerland, Tunisia, the United Kingdom and the United States.
Primary Responsibilities
* Accountable for the Program / Project Management for HRA North America. The areas of accountability include:
o Plan creation and execution
o Risk management, including mitigation
o Status Reporting
o Program / Project Metrics
o Demand Management
o Portfolio Management
o Supply Management
* Manage tasks and deliverables in order to complete projects on Schedule:.
* Achieve agreed upon business objectives and performance on financial metrics, and partner with all North American HRA groups in support of the business plan
* Work closely with other groups across Global Technology to define the product roadmap, functionality, content and release schedule
* Interact effectively with appropriate management in other countries to maximize synergy and eliminate duplication of effort and identify opportunities to share knowledge and expertise across all areas of HR Access
* Develop and promote a culture of innovation across the Global Technology organization in North America
Qualifications
Education and Experience
* Bachelors Degree required, MBA preferred
* Must have 10-15 years of Program / Project Management experience, with a focus in HR Payroll applications
* Experience in all phases of the project life cycle participating in large complex projects.
* Experience with large scalable multi-client environments
* Proven track record on managing highly complex systems project in a cross-cultural and highly matrix environment.
* Working knowledge of HR/Payroll, Talent Management, Benefits, and Financial systems
* Direct and demonstrable experience with current system development methodologies, six-sigma or equivalent processes, ISO or equivalent certification processes, formal quality assurance and testing programs and methodologies, and formal project management training/techniques and practices (e.g. PMI certification)
* Experience working in an distributed software development environment with matrix management
* Cross-culturally aware, and experienced distributing and allocating work to deliver projects from with single teams across multiple countries, maximizing skill set availability and utilization
Skills and Knowledge
* Results driven and results oriented.
* Excellent oral and written communication skills
* A high level of self-motivation coupled with a strong work ethic and an interest in helping build a high performance and growing organization.
* Excellent management capabilities i.e. proven ability to manage multiple initiatives concurrently
* Ability to work independently and in a team, to deal with constant change, and to participate in continual process improvements are required.
* Strong analytical skills; ability to identify problems, consistently pursues a solution oriented approach, research issues, and provides options for resolution.
* Knowledge of MS Office Suite applications: Word, Excel, PowerPoint, and Visio.
Company Overview
Fidelity Investments is one of the world's largest providers of financial services, with assets under administration of nearly $3.1 trillion, including managed assets of more than $1.4 trillion as of October 31, 2009. Fidelity offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services to over 20 million individuals and institutions as well as through 5,000 financial intermediary firms. The firm is the largest mutual fund company in the United States, the No. 1 provider of workplace retirement savings plans, the largest mutual fund supermarket, a leading online brokerage firm and one of the largest providers of custody and clearing services to financial professionals. For more information about Fidelity Investments, visit www.fidelity.com.
Job
: Payroll & Benefits Outsourcing
Primary Location
: NH-Merrimack
Schedule
: Full-time
Job Level:
: Director
Education Level
: Master's Degree (±18 years)
Job Type
: Standard
Shift:
: Day Job
Overtime Status:
: Exempt
Travel:
: Yes, 25% of the time
Nearest Major Market: Manchester
Nearest Secondary Market: Nashua
Job Segments: Compensation, Finance, HR
Apply now »
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