Investor Center Intern- Hingham, MA

Fidelity Investments - Hingham, Massachusetts
11/14/2017 5:09:38 AM
Branch Offices

Job Desription

Relationship-building comes naturally for you. You enjoy interacting with customers and listening for ways to help them achieve their goals. You want to grow in a career focused on empowering others to make educated investment decisions. As an Investor Center Intern for Summer 2017, you’re excited about being the “face” of Fidelity Investments alongside a talented team of finance professionals.

The Expertise We’re Looking For
Business, Finance or Economics majors in your junior year of college
Experience in customer service, retail, sales or banking
Keen interest in investing and wealth management, for example through participation in investments clubs, managing your own finances or entrepreneurship
Team leadership experience, whether through athletics or other student organizations

The Purpose of Your Role

As an Investor Center Intern you will provide customer service support to clients who call or visit the branch in-person. You will have the opportunity to grow your skills in the areas of lead management and generation and preparing presentations. You will participate in sales assistant activities alongside financial professionals at all levels. You will offer key support in administrative tasks which support the overall goals of the Investor Center.

The Skills You Bring
Your proven experience in solving problems and addressing customer needs
Basic understanding of the current market, economy and economic trends
Your professional demeanor & proven problem-solving skills
Your ability and desire to provide superior service to every customer

The Value You Deliver
You will help individuals and families planning for retirement.
You’ll play a critical role in promoting customer loyalty and a world-class customer experience.
You will proactively work with financial consultants and managers to meet customer needs and achieve the goals of the Investor Center.

How Your Work Impacts the Organization

The Investor Centers are one of three retail distribution channels within Fidelity’s Personal Investments organization. As one of the first points of contact in the Investor Center, you represent the "face" of Fidelity to our customers, enabling them to obtain financial services information, and conduct transactions with experienced investment professionals. You assist seasoned professionals with providing a full range of investment products and services to individual mutual fund and brokerage customers.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.

Job: Branch Offices

Primary Location: US-MA-Hingham - Investor Center

Schedule: Full-time

Job Level: Entry Level

Education Level: High School Diploma/GED (±11 years)

Job Type: Internship

Overtime Status: Non-exempt

Travel: No

Hingham, Massachusetts
Hingham, MA