Sr Systems Engineer

Fidelity Investments - Merrimack, NH 03054 APPLY TO THIS JOB

Fidelity EI Production Services organization is looking for a Sr. Systems Engineer with Control-M and Dev Ops experience at Fidelity Investments in Merrimack, NH.

Enterprise Infrastructure Product Support is looking for a Sr. Systems Engineer to support IT Batch operations and activities. We are looking for a strong Engineer that can challenge existing models and have a can do attitude that can help automation, monitoring and instrumentation efforts. In addition to the Production Support responsibilities, you will actively participate in various projects and initiatives designed to improve and drive efficiency. The technologies used are industry leading and the working environment is exciting.

The Expertise We’re Looking For

Strong knowledge of Control-M & Informatica

Experience with Oracle Database and SQL Scripts, creating SQL queries and execution

Debugging the SQL/Database code.

Experience with scripting and automation practices

Experience managing environment stability and availability.

Production support experience with financial systems a plus.

Linux/UNIX and Windows operating systems

Experience in workflow design, data analysis and requirements identification/specification.

Demonstrated original and abstract thinking.

Experience with software development methodologies (Agile) a plus.

Excellent oral and written communication.

Microsoft Office skills--Excel, PowerPoint, Word and Visio.

Bachelor’s Degree in Computer Science or a related field of study

Experience with Dev Ops and Cloud based technology is a plus, CI/CD

The Skills You Bring

Strong problem solving and troubleshooting skills.

Strong communication (written and verbal) and interpersonal skills.

Ability to understand a complex and globally distributed systems environment.

Strong relationship management and facilitation skills.

Strong analytical and/or project management skills required.

Ability to provide 24x7 support for the production environments.

Understanding of financial services industry a plus.

The Value You Deliver

The primary responsibility of the team is the operational stability and availability of the applications that customer facing associates use to do their job. The team’s goal is to deliver agreed levels of service to users and customers and to provide the best associate experience possible.

Champion automation efforts.

Focus on improvements in instrumentation, logging and monitoring.

Move current application infrastructure towards DevOps model (CI/CD) and cloud.

Develop and maintain monitoring and instrumentation capabilities for existing suite of applications.

Establish plan for continuous improvement regarding stability and availability.

Process Automation (the ability to identify high-cost tasks and converting them to automated self-service utilities)

Partner with Tech Lead on opportunities for Technical improvements for monitoring and troubleshooting.

Metrics and reporting around various areas including, but not limited to, application performance & monitoring, incident and problem management, etc.

Expected to work independently with limited supervision.

Strong sense of ownership for the health of the applications and environment and level of partnership with the business.

Coordinate and encourage the adoption of new tools and process within the team.

Collaborate with technical teams to identify dependencies, coordinate activity and resolve problems.

Document and review implementation plans, support procedures and environment configurations.

Respond to varied needs of management and stakeholders

How Your Work Impacts the Organization

The successful candidate will have the opportunity every day to play a role in execution of critical initiatives, projects and support before the team. The individual will also have the opportunity every day to collaborate with world-class engineers from around the globe and to interact with senior management for communication and consultation purposes.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.

Job: Network/Systems Engineering

Primary Location: US-NH-Merrimack

Schedule: Full-time

Job Level: Individual Contributor

Education Level: Bachelor's Degree (±16 years)

Job Type: Standard

Overtime Status: Exempt

Travel: No

Merrimack, New Hampshire
Merrimack, NH


Fidelity Investments

Merrimack, New Hampshire 03054

6/13/2018 5:16:16 AM


Network Systems Engineering